The science of in-person communication

Video surveys have quickly become a valuable tool in our industry for performing surveys when you just can't get to a residence or are wanting to save some money. MMG offers best in class video surveys using our 15 years of outsourced survey experience to provide you an accurate quote, but we're still the leader in on-site visual surveys. According to a study done by the University of Chicago and Harvard, "Handshakes are particularly consequential nonverbal gestures in negotiations because people feel comfortable initiating negotiations with them and believe they signal cooperation", meaning an in-person handshake can mean the difference between a booked move/favorable rating and losing that customer/rating. While the value of video surveys is clear, it's still true that touch builds trust.



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